BCCHW Trainer

n-person onboarding and field training initiatives for Belle Certified Community Health Workers (BCCHWs) as needs arise. This role will facilitate in-person trainings, support field readiness, and reinforce operational and hospitality standards across markets. Outside of active training periods, this role will operate in the field completing member appointments. This role is remote with travel required based on training needs. Responsibilities Lead in-person BCCHW onboarding, field training, and new hire orientation activities as neededPerform field observations and quality audits to ensure adherence to Belle standards, workflows, and member experience expectationsReinforce Belle's standards for hospitality, professionalism, documentation, compliance, and member experience throughout all training activitiesTravel to assigned markets as needed to support onboarding, in-person trainings, and market launch activitiesComplete member appointments and provide field support during non-training periods, staffing shortages, or callout coverageServe as a role model for BCCHW service delivery, professionalism, and member engagementConduct quality assurance reviews to identify training opportunities and support continuous improvement initiativesAssist with recruitment activities and hiring eventsAdapt to evolving operational priorities and support special projects as the BCCHW program continues to grow Previous experience in training, onboarding, coaching, healthcare operations, or customer-facing field roles preferredComfortable facilitating in-person trainings and speaking to groupsStrong communication and interpersonal skillsOrganized, adaptable, and comfortable balancing training responsibilities with field operationsAbility to support new team members in a professional and encouraging mannerComfortable with travel and working in a fast-paced, evolving environmentPassion for member experience, healthcare access, and Belle's missionThis role is only available for internal candidates. Skills: infosec, teaching, education, customer support, adult, microsoft, exec, medical, hr, supervisor, travel, ops, recruiter, part time