People Operations Manager

anager to run the day to day operations behind a globally distributed team. We are 135 people across the US, UK, Canada, Australia, France, and Spain, and we are still growing. Every hire, change, and exit creates a contract, a benefits enrollment, a system record, and a compliance obligation under that country's rules. This role owns that work, mostly in Justworks and Deel. Most of our headcount is in the US, so that is where the transaction volume sits. Our international population is smaller and considerably more complex, with different filing requirements and employment rules in each country. International work is a meaningful of this job, not an occasional task. You will also build. You will help us consolidate into a single system of record and keep people data clean enough so that the team can plan against it. You will stand up the operational infrastructure behind our leveling and compensation framework, and you will automate the manual cycles that currently take a week every quarter. You will work directly with the VP of People with real ownership of how the work gets done rather than a queue of tasks to route. Who this is for This role is for someone who takes real pride in the craft of operations. You are fast and precise inside an HR system and you trust the record you leave behind. You notice when two systems disagree and you want to know why. You also spot the problem behind the ticket. When something breaks twice you come back with a fix and a recommendation instead of a . Hand you a messy, half-defined project and you turn it into a plan. You already use AI in your own work and you would rather teach a tool to handle the repetitive part than build a better spreadsheet. Much of this work is detailed, and it matters most when nobody has to think about it. This role is focused on making the operational foundation solid, with real latitude in how you get there. What you will own Employee lifecycle operations Own new hire setup end to end in Justworks, including onboarding records, and tax setup, benefits enrollment, and systems accessOwn exits end to end, including termination processing, final pay, benefits continuation, equity coordination with Finance, and access removalProcess every employee change, including comp, title, level, manager, location, and employment status, with clean documentation behind each oneManage employment documentation, contracts, amendments, and letters across our US and international entitiesServe as first line support for employee questions on pay, benefits, leave, time off, and policyMaintain and improve the people operations knowledge base and process documentation International employment and compliance Own the people compliance calendar across every country we operate in, including filings, registrations, statutory deadlines, and annual returnsRun the operational relationship with our EOR partners, including hires, changes, exits, invoicing, and issue resolutionTrack country specific employment requirements, including statutory leave, notice, probation, and termination rules, and escalate to Legal where judgment is neededSupport new country openings end to end from the operational side, working with our EOR and legal partnersServe as the operational point of contact for our EMEA and APAC employeesKeep employee records accurate, complete, and audit ready across every entity Benefits administration Administer US and international benefits day to day, including enrollments, changes, terminations, invoicing, and vendor coordinationExecute open enrollment, from setup and communications through employee support and auditAdminister leaves of absence in coordination with our PEO, EOR, and Legal Systems and data Own data integrity in our HR system of record, including audits, permissions, workflows, and integrationsExecute our consolidation onto a single global system of record, partnering with the VP of People on sequencingBuild and maintain recurring people reporting, including headcount, attrition, and org data used by Finance and leadershipMaintain the level, band, and job architecture data behind our leveling and compensation framework, so the numbers leadership plans against hold upAutomate manual work. If a process runs on a spreadsheet and a calendar reminder, redesign it with the tools available, AI includedUse AI in the operational work you own, including drafting documentation and letters, summarizing country policy differences, auditing records against source systems, and first-pass reportingBring what works back to the People team as prompts, templates, and short walkthroughs, so the whole team gets faster What you bring 4+ years in people operations, ideally in a high growth software company under 500 peopleDirect, hands on experience running people operations for a multi country workforce. UK and US required. Canada, EU, or APAC a strong plusBenefits administration experience, including running a PEO or HRIS platform as the system of record. Justworks is a strong plusFluency with spreadsheets and HR dataWorking fluency with AI tools in day to day operational work, with specific examples of what you automated or made fasterFollow through. Things you own do not fall through, and you close the loop without being askedExcellent judgment with confidential informationClear, direct written communication Nice to have Total rewards exposure such as comp cycle admin or benefits renewal supportExperience with an HRIS migration or consolidationFamiliarity with Deel, Culture Amp, Carta, or AshbyWorking knowledge of international employment mechanics, including EOR models, statutory entitlements, and country level filing obligations Our stack Justworks, US PEOJustworks International and Deel, international employmentCulture Amp, performance managementCarta, equityAshby, recruitingNotion and Slack, everything else About NetBox Labs: NetBox Labs helps companies build and manage complex networks. We help customers accelerate network automation by delivering open, composable products and supporting the network automation community. NetBox Labs is the commercial steward of open source NetBox, the world’s most popular network source of truth, and Orb, the next-generation open source network observability platform. Our products include NetBox Enterprise, a fully supported self-managed NetBox with advanced features, and NetBox Cloud, a secure, scalable, and reliable SaaS edition of NetBox. NetBox powers thousands of companies, and NetBox Labs is backed by investment from Notable Capital (formerly GGV), Grafana Labs CEO Raj Dutt, Flybridge, IBM, Salesforce Ventures, and Mango Capital. Our culture and values: We own and solve problems with high attention to detail.Our open source contributors, users, customers & team are all part of our community. When our community wins, we win.We prioritize simplicity and think twice before adding complexityClear communication helps keep our team aligned and collaborating smoothly. NetBox Labs is proud to be an equal opportunity employer. We believe diverse teams build better software, and we welcome applicants of every race, color, religion, gender identity, sexual orientation, national origin, age, disability, and veteran status. If you need accommodation at any point in the process, just let us know. Skills: HR & Recruiting